How would you like to have your business described as acceptable – is there anything worse? It’s so worryingly neutral. It’s a feeling that does not excite or is ever likely to retain a customer let alone make them an advocate for your business
Acceptable is NOT Acceptable!
Tagged with: culture, customer engagement, employee engagement, Retail
Posted in Company Culture, Engagement, Customer Experience, Brand Values, Brand Expectations
Posted in Company Culture, Engagement, Customer Experience, Brand Values, Brand Expectations
Which voice DOMINATES your business?
I’m not talking about the customer voice, or the managing director voice but the type of voice, not whose voice – that tends to dominate in your business and the damage that can cause when other voices are not heard. In these…
Tagged with: culture, employee engagement, communication, leadership, 5 voices
Posted in Skill Sets, Company Culture, Engagement, Managing Meetings, communication, leadership
Posted in Skill Sets, Company Culture, Engagement, Managing Meetings, communication, leadership
Cultural cows and cakes could close you!
With every challenge comes opportunity… yet to realise opportunity you must first challenge your sacred cows and your cake making.
Tagged with: culture, employee engagement, facingchallenge, leadership, sacredcows
Posted in Business Growth, business strategy, change management, Company Culture, Decision Making, Engagement, leadership, Strategic Planning
Posted in Business Growth, business strategy, change management, Company Culture, Decision Making, Engagement, leadership, Strategic Planning
How 2 Navigate Wage Inflation – Round 2
Wage inflation will hit your bottom-line FACT, by how much depends on what you do to protect your bottom line and more importantly your people.
Tagged with: culture, employee engagement, leadership, risingcosts, staffretention, wageinflation
Posted in Company Culture, Engagement, leadership, Values
Posted in Company Culture, Engagement, leadership, Values
Menopause needs men to implement the Menostart
Tagged with: Diversity, employee engagement, equality, Inclusion, leadership, menopause, menostart
Posted in Business Growth, Company Culture, Engagement, leadership, People performance, Values
Posted in Business Growth, Company Culture, Engagement, leadership, People performance, Values
Don’t go breaking my heart!
Tagged with: #passion, passionate, valentine
Posted in Company Culture, Engagement, leadership, Values
Posted in Company Culture, Engagement, leadership, Values
2021 Greatest Hits
If you missed you them, here are the top 3 performers in The Value Innovator 2021 Blog charts.
Tagged with: Greatest Hits, Most Popular Posts
Posted in Appraisals, Brand Management, Range Management
Posted in Appraisals, Brand Management, Range Management
3 Gifts of Wisdom on Funerals, Kindness and Authenticity.
This month I attended the funeral of a young man who died in his sleep; family and friends shared stories, tears and smiles both formally from the front and informally over drinks. Yet I found myself reflecting on how we…
Tagged with: authenticity, Christmas, funerals, kindness, thewisemen, wisdom
Posted in communication, Company Culture, leadership, people, Values
Posted in communication, Company Culture, leadership, people, Values
How to realise data Value from data Usage
There are also indirect benefits that come with data usage such as increased objectivity, accountability, appreciation, clarity, communication, teamwork, and problem solving – everything business leaders strive to instil in their people.
Tagged with: data, datamanagement, howtousedata, thevalueofdata
Posted in Business Growth, Data, Decision Making, Increasing Profits, Key Performance Indicator, leadership, Planning
Posted in Business Growth, Data, Decision Making, Increasing Profits, Key Performance Indicator, leadership, Planning
Demands For Greater Marketing ROI
According to McKinsey research, (June 2021) 78 percent of CEOs are now banking on marketing leaders to drive growth, as more and more company results suggest that those companies who continued to invest in marketing throughout the pandemic performed better…
Tagged with: marketingplans, marketingstrategy, returnoninvestment, ROI
Posted in Brand Management, Digital Marketing, Marketing, Strategic Planning, The Boardroom
Posted in Brand Management, Digital Marketing, Marketing, Strategic Planning, The Boardroom
Michael Donaldson The Value Innovator - Improving the performance of your business 
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