2017 most read Value Innovator posts

Here are last year’s 3 most popular Value Innovator posts, which you may have missed and in turn missed the opportunity to make a VALUE difference in this year. #3          I’m the Monster my Boss Created. Six words that said all

Posted in Appraisals, Customer Centricity, leadership, Uncategorized

I bring you gifts from three wise people

We three kings of Orient are Bearing gifts, we traverse afar… And continuing the seasonal theme I bring you gifts from three wise men (well two men and one woman) That will help you… Recruit Appraise Listen The first gift

Posted in Appraisals, communication, Data, people

Are your Marketers’ T shaped or I shaped?

With opt-in GDPR on the horizon data bases are going to be decimated, marketing plans torn up, and marketers reshaped.

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Posted in business strategy, Digital Marketing, Marketing

Do YOUR people know what GOOD looks like

You may have told them but depending on the how and the when, you told them, they still may not know what your expectations of them or the business are. As we know from life itself – GOOD to one

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Posted in Appraisals, Brand Expectations, Company Culture, Engagement, Key Performance Indicator, People performance

Why some Leaders should go to school with Prince George

How many Leaders do you know, who would benefit from a term back at school with four-year-old Prince George; to enable them to learn the importance of Enjoyment, Learning and Achievement within the workplace. Last week the future King started

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Posted in Company Culture, Engagement, leadership, Values

Careers & Cocktails–now’s the time!

It makes more sense to plan your next move, when you are less frazzled, and away from the demands of the job. When you are relaxed and can enjoy the emotional and mental space that comes with a summer holiday

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Posted in Career Management, Company Culture, Decision Making

Company Centric Processes COST you

Customer habits are changing and if you fail to anticipate them or at least follow them you will lose them. Business processes need to be customer centric, they need to serve the customer’s wants. Organisations that achieve this will gain business

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Posted in Customer Centricity, Customer Journey, Process Management