5 years ago I started my own company, The Value Innovator. The website went live in August 2013 and my first invoice was posted in October 2013 – its been a journey of twists and turns, ups and downs but…
MICHAEL DONALDSON Improving the performance of your business by improving the performance of your people, the profitability of your products and the productivity of your process.
THE VALUE INNOVATOR – Improving the performance of your business.
Disruptive Diplomat, Disruptive Influencer, Disruptive Danger – You Decide.
The morning after the Brexit vote I received a smug email from an American friend which said, “the Brits had lost their long-cherished right to claim that Americans were significantly dumber than they are”. I had to wait almost 6…
Has the internet KILLED the Sales Professional?
I suppose I first learnt the art of sales from Bob-a-Job week, from there I started my own car washing business – me with bucket and sponge in hand, knocking on neighbour’s doors and offering to wash their cars; in…
Tagged with: Gavin Ingham, Lee Lawson, Phil Hesketh, SALES, Steve Edge
Posted in Business Growth, internet, Sales People, Sales Training
Posted in Business Growth, internet, Sales People, Sales Training
A career choice requires courage and confidence.
In the next 2 years 40% of people in the UK are planning a career change and are already working on their exit plan, and the 47% who do not find their work fulfilling owe it to themselves to consider…
Tagged with: career choice, exit plan, great escape, self audit
Posted in Career Management, Decision Making
Posted in Career Management, Decision Making
Customer Shoes – Walk in them to better your business.
To walk in your customer shoes, only takes an open mind and a little time, assuming your processes are efficient and effective; you can use a different name, you can even send it back, so it doesn’t have to cost you anything – yet the experience could save you money and make you money by making your business a better business.
Tagged with: Better Business
Posted in Customer Centricity, Customer Experience, Customer Journey, Engagement
Posted in Customer Centricity, Customer Experience, Customer Journey, Engagement
What one MAN did on International Women’s Day
International Women’s Day has been observed for over 100 years in some countries, in 1945 the United Nations officially recognised March 8th as IWD but I’m embarrassed to say it wasn’t until 2018 that I actively (reactively) got involved on…
Tagged with: International Women's Day
Posted in change management, Company Culture, Engagement, Values
Posted in change management, Company Culture, Engagement, Values
Does your company have a growth culture?
Here are the three essentials of a growth culture, a few key questions to challenge your thinking and a handful of helpful tips to get your growth started. 1. Process Today many companies are growing profits faster than sales, thanks…
Tagged with: apple, culture, Growth, pandora
Posted in Annual Plan, Business Growth, Company Culture, Engagement, Key Performance Indicator, Marketing, product innovation
Posted in Annual Plan, Business Growth, Company Culture, Engagement, Key Performance Indicator, Marketing, product innovation
