my back of the envelope 7 question Stale Test for you to (more) objectively assess the health of your boardroom
MICHAEL DONALDSON Improving the performance of your business by improving the performance of your people, the profitability of your products and the productivity of your process.
THE VALUE INNOVATOR – Improving the performance of your business.
Life’s more interesting when you listen
I first heard the expression “You have two ears and one mouth” from a Sales Manager and proud Yorkshire man called Ian – so I’d always assumed it was something of a Yorkshire proverb. Later I discovered the saying probably…
Tagged with: communication, Dalai Lama, ears to hear, Yorkshire Proverb
Posted in communication, Company Culture, Engagement, leadership, people, Skill Sets
Posted in communication, Company Culture, Engagement, leadership, people, Skill Sets
What gets you out of bed in the morning?
For some it’s the alarm, a cup of tea, a seat on the train, or the mortgage and for some it’s simply the thought of going to work that day. Have I missed anyone? One morning I got out of…
Tagged with: culture, leadership, NHS, P&G, Values
Posted in Company Culture, Customer Experience, Engagement, leadership, Principles, Purpose, Values
Posted in Company Culture, Customer Experience, Engagement, leadership, Principles, Purpose, Values
2018 Greatest Hits
So Greatness is all relative and Hits ain’t quite what they used to be! Nevertheless, here are the most viewed Value Innovator blogs of 2018. #3 Has the internet killed the Sales Professional? The demographic of the audience (and buyers)…
Tagged with: culture, internet, SALES, Skills for business growth, Sustainability, USP's
Posted in Business Growth, Company Culture, internet, Marketing, Sales Training, Values
Posted in Business Growth, Company Culture, internet, Marketing, Sales Training, Values
Gifts from three wise people
We three kings of Orient are Bearing gifts we traverse afar Field and fountain, moor and mountain Following yonder star And continuing the seasonal theme I bring you gifts from three wise men (well two men and one woman) that…
Five step process to successful Range Management
In the summer of 2017 Burberry made the headlines for having destroyed £28m of (unsold) stock to guard against counterfeits – a practice understood to be common across the retail industry. According to the Times, more than £90m of Burberry…
Tagged with: excess stock, SMEs
Posted in Brand Management, Customer Centricity, Process Management, product, Range Management
Posted in Brand Management, Customer Centricity, Process Management, product, Range Management
Your business may have grown, but have you?
Rodney is 77 years old, and as we chatted it was clear he had experienced life – not in terms of the trappings of career progression and boardroom status but his grey hair, wrinkled face, and twinkling eyes said he…
