Blog Archives

Which voice DOMINATES your business?

I’m not talking about the customer voice, or the managing director voice but the type of voice, not whose voice – that tends to dominate in your business and the damage that can cause when other voices are not heard. In these

Tagged with: , , , ,
Posted in Skill Sets, Company Culture, Engagement, Managing Meetings, communication, leadership

Cultural cows and cakes could close you!

With every challenge comes opportunity… yet to realise opportunity you must first challenge your sacred cows and your cake making.

Tagged with: , , , ,
Posted in Business Growth, business strategy, change management, Company Culture, Decision Making, Engagement, leadership, Strategic Planning

How 2 Navigate Wage Inflation – Round 2

Wage inflation will hit your bottom-line FACT, by how much depends on what you do to protect your bottom line and more importantly your people.

Tagged with: , , , , ,
Posted in Company Culture, Engagement, leadership, Values

Menopause needs men to implement the Menostart

Only 10% of organisations are doing anything about menopause in their businesses.

Tagged with: , , , , , ,
Posted in Business Growth, Company Culture, Engagement, leadership, People performance, Values

Don’t go breaking my heart!

Passion should carry a wealth warning!

Tagged with: , ,
Posted in Company Culture, Engagement, leadership, Values

3 Gifts of Wisdom on Funerals, Kindness and Authenticity.

This month I attended the funeral of a young man who died in his sleep; family and friends shared stories, tears and smiles both formally from the front and informally over drinks. Yet I found myself reflecting on how we

Tagged with: , , , , ,
Posted in communication, Company Culture, leadership, people, Values

We don’t know what we don’t know

I’d just finished delivering a short podium session at an exhibition in Earl’s Court, London when I was approached by a former colleague. We exchanged a few pleasantries and agreed to meet up very soon for a proper catch-up, and

Tagged with: , , ,
Posted in Company Culture, Decision Making, Management Consultants, Mentoring, Personal Development, Skill Sets, The Boardroom

How to attract and retain NEW customers.

10 lessons for getting it right.

Tagged with: , , , , ,
Posted in Company Culture, Customer Centricity, Customer Experience, Engagement, People performance, Retail, Retail Service, Values

Wise words on Diversity & Inclusion from 3 wise people

Three gifts of wisdom from two wise men and a wise woman, inspired by the events and personal experiences of 2020. Following the killing of George Floyd in Minneapolis on May 25th protests took place in over 60 countries and

Tagged with: , , , ,
Posted in Company Culture, leadership, The Boardroom

Do you want great questions or great answers?

At first glance, coaching and mentoring may seem to be the same thing and are often transposed in our thinking as they are both techniques requiring similar skills to drive behavioural change, yet the process and the outcomes are quite

Posted in Company Culture, leadership, Mentor, Mentoring, Strategic Planning