Blog Archives

Probably the BEST sale in the world

As we approach the sales’ silly season, I thought I’d share the 8 basic principles that lie behind what is probably the BEST retail sale in the world. There was a time when sales were sales, one in January and

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Posted in communication, Customer Experience, efficiency, Marketing

Are you a Holiday Wimp?

According to a recent UBS survey the Japanese take fewer holidays than any other nation (only 33% of their full entitlement) and the French the most holidays (89% of their full entitlement) with the Brits and the Yanks somewhere in

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Posted in Company Culture, company holidays, efficiency, leadership, productivity