How to increase the success rate of your decision making. Key decision makers are a rare breed, rarely seen outside the confines of their immediate environment; they are creatures of habit and have exhaustive memories of what does and doesn’t…
MICHAEL DONALDSON Improving the performance of your business by improving the performance of your people, the profitability of your products and the productivity of your process.
THE VALUE INNOVATOR – Improving the performance of your business.
Blog Archives
Key Decision Maker assumptions,questions,tips.
Tagged with: Engagement, networking, self development
Posted in Engagement, Decision Making, Business Growth
Posted in Engagement, Decision Making, Business Growth
Customer Shoes – Walk in them to better your business.
To walk in your customer shoes, only takes an open mind and a little time, assuming your processes are efficient and effective; you can use a different name, you can even send it back, so it doesn’t have to cost you anything – yet the experience could save you money and make you money by making your business a better business.
Tagged with: Better Business
Posted in Customer Centricity, Customer Experience, Customer Journey, Engagement
Posted in Customer Centricity, Customer Experience, Customer Journey, Engagement
What one MAN did on International Women’s Day
International Women’s Day has been observed for over 100 years in some countries, in 1945 the United Nations officially recognised March 8th as IWD but I’m embarrassed to say it wasn’t until 2018 that I actively (reactively) got involved on…
Tagged with: International Women's Day
Posted in change management, Company Culture, Engagement, Values
Posted in change management, Company Culture, Engagement, Values
Does your company have a growth culture?
Here are the three essentials of a growth culture, a few key questions to challenge your thinking and a handful of helpful tips to get your growth started. 1. Process Today many companies are growing profits faster than sales, thanks…
Tagged with: apple, culture, Growth, pandora
Posted in Annual Plan, Business Growth, Company Culture, Engagement, Key Performance Indicator, Marketing, product innovation
Posted in Annual Plan, Business Growth, Company Culture, Engagement, Key Performance Indicator, Marketing, product innovation
Do YOUR people know what GOOD looks like
You may have told them but depending on the how and the when, you told them, they still may not know what your expectations of them or the business are. As we know from life itself – GOOD to one…
Tagged with: What good looks like
Posted in Appraisals, Brand Expectations, Company Culture, Engagement, Key Performance Indicator, People performance
Posted in Appraisals, Brand Expectations, Company Culture, Engagement, Key Performance Indicator, People performance
Why some Leaders should go to school with Prince George
How many Leaders do you know, who would benefit from a term back at school with four-year-old Prince George; to enable them to learn the importance of Enjoyment, Learning and Achievement within the workplace. Last week the future King started…
Tagged with: Coach, management consultant, Mentor
Posted in Company Culture, Engagement, leadership, Values
Posted in Company Culture, Engagement, leadership, Values
How to manage and motivate Millennials
They are just so frustrating, never do what you want them to do, and always have a smart retort, as for the Y generation they should be called the YY Generation; why do I have to do that? Why should…
Tagged with: culture, Generation Gap, Millennials
Posted in change management, Company Culture, Engagement, people
Posted in change management, Company Culture, Engagement, people
