I first heard the expression “You have two ears and one mouth” from a Sales Manager and proud Yorkshire man called Ian – so I’d always assumed it was something of a Yorkshire proverb. Later I discovered the saying probably…
MICHAEL DONALDSON Improving the performance of your business by improving the performance of your people, the profitability of your products and the productivity of your process.
THE VALUE INNOVATOR – Improving the performance of your business.
Blog Archives
Life’s more interesting when you listen
Tagged with: communication, Dalai Lama, ears to hear, Yorkshire Proverb
Posted in communication, Company Culture, Engagement, leadership, people, Skill Sets
Posted in communication, Company Culture, Engagement, leadership, people, Skill Sets
What gets you out of bed in the morning?
For some it’s the alarm, a cup of tea, a seat on the train, or the mortgage and for some it’s simply the thought of going to work that day. Have I missed anyone? One morning I got out of…
Tagged with: culture, leadership, NHS, P&G, Values
Posted in Company Culture, Customer Experience, Engagement, leadership, Principles, Purpose, Values
Posted in Company Culture, Customer Experience, Engagement, leadership, Principles, Purpose, Values
Disruptive Diplomat, Disruptive Influencer, Disruptive Danger – You Decide.
The morning after the Brexit vote I received a smug email from an American friend which said, “the Brits had lost their long-cherished right to claim that Americans were significantly dumber than they are”. I had to wait almost 6…
2017 most read Value Innovator posts
Here are last year’s 3 most popular Value Innovator posts, which you may have missed and in turn missed the opportunity to make a VALUE difference in this year. #3 I’m the Monster my Boss Created. Six words that said all…
Why some Leaders should go to school with Prince George
How many Leaders do you know, who would benefit from a term back at school with four-year-old Prince George; to enable them to learn the importance of Enjoyment, Learning and Achievement within the workplace. Last week the future King started…
Tagged with: Coach, management consultant, Mentor
Posted in Company Culture, Engagement, leadership, Values
Posted in Company Culture, Engagement, leadership, Values
Do YOU run your business or does IT run you?
Aside from the few occasions that can best be described as: it’s got to be done now, the I’ll be home late tonight call or the Saturday morning in the office just to catch up – are you the…
Tagged with: culture, leadership, people
Posted in Business Growth, Company Culture, leadership, Values
Posted in Business Growth, Company Culture, leadership, Values
We only see what we want to see
And we only hear what we want to hear because it suits us… it’s easily done but aren’t all mistakes!
Tagged with: Appraisals, Aquisitions, Mergers, Research
Posted in Company Culture, Decision Making, leadership
Posted in Company Culture, Decision Making, leadership
