Blog Archives

Advice & Attitude – a STERLING case for Business Managers & Employees

In July 2015 Raheem Sterling was signed by Manchester City for £49 million. In June 2019 he was valued by the CIES Football Observatory at £185million. If you invested a significant sum in your people, product or process you’d expect

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Posted in Company Culture, leadership, Skill Sets, Values

WeWork but not as we use too!

The world of work has changed, and it hasn’t all been good – or is it just another generational thing. I can remember my Father bemoaning the end of national service and today I often hear the gripe about millennials

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Posted in Company Culture, leadership, people, Values

The Ideal Employee and the C word

Not all Boards function efficiently, effectively and professionally; and it usually comes down to people followed closely by process. In difficult trading times the cracks of underperformance are harder to paper over, passengers easier to spot and tensions more obvious –

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Posted in Appraisals, Company Culture, Engagement, leadership, The Boardroom

Is there a process for assessing Company Culture?

The question was asked by an MD over dinner and discussed (at length) by the other MDs at the table – we referenced the good, the bad and the ugly experiences we’d had. It covered vision, mission, values and behaviours

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Posted in Company Culture, Engagement, leadership, Values

Strategy doesn’t have to be complicated – Lessons from a car maker

The recent May press headline of JLR (Jaguar Land Rover) British luxury car brand (potentially) being purchased by French PSA Group (Peugeot Citroen Vauxhall) just shows how quickly their respective fortunes have changed. In 2014 JLR posted profits of £2.5B, whilst

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Posted in Annual Plan, business strategy, leadership, Reviewing your Business Plan, Strategic Planning

Life’s more interesting when you listen

I first heard the expression “You have two ears and one mouth” from a Sales Manager and proud Yorkshire man called Ian – so I’d always assumed it was something of a Yorkshire proverb. Later I discovered the saying probably

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Posted in communication, Company Culture, Engagement, leadership, people, Skill Sets

What gets you out of bed in the morning?

For some it’s the alarm, a cup of tea, a seat on the train, or the mortgage and for some it’s simply the thought of going to work that day. Have I missed anyone? One morning I got out of

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Posted in Company Culture, Customer Experience, Engagement, leadership, Principles, Purpose, Values