Blog Archives

It’s not always been plain sailing but

What a way to end Year 6 and start Year 7 – the JBN Congress, an IoD Mastermind, an Annual Lecture, Sales training delivery, an evening with Elton John and working my passage between Corsica and Sardinia on a 41-foot

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Posted in business advisor, Engagement, Management Consultants, Sales Training

2018 Greatest Hits

So Greatness is all relative and Hits ain’t quite what they used to be! Nevertheless, here are the most viewed Value Innovator blogs of 2018. #3 Has the internet killed the Sales Professional? The demographic of the audience (and buyers)

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Posted in Business Growth, Company Culture, internet, Marketing, Sales Training, Values

Has the internet KILLED the Sales Professional?

I suppose I first learnt the art of sales from Bob-a-Job week, from there I started my own car washing business – me with bucket and sponge in hand, knocking on neighbour’s doors and offering to wash their cars; in

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Posted in Business Growth, internet, Sales People, Sales Training

If experience doesn’t meet expectation YOU lose

I’m concerned that I’ve morphed into Victor Meldrew and I don’t believe it! Over the last 2 months my normally happy experience in some of my local businesses was not so happy – my experience did not match my expectation. Expectations

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Posted in Brand Expectations, Brand Values, Customer Experience, Engagement, Retail Service, Sales Training