Blog Archives

Has the internet KILLED the Sales Professional?

I suppose I first learnt the art of sales from Bob-a-Job week, from there I started my own car washing business – me with bucket and sponge in hand, knocking on neighbour’s doors and offering to wash their cars; in

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Posted in Business Growth, internet, Sales People, Sales Training

If experience doesn’t meet expectation YOU lose

I’m concerned that I’ve morphed into Victor Meldrew and I don’t believe it! Over the last 2 months my normally happy experience in some of my local businesses was not so happy – my experience did not match my expectation. Expectations

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Posted in Brand Expectations, Brand Values, Customer Experience, Engagement, Retail Service, Sales Training