Blog Archives

Life’s more interesting when you listen

I first heard the expression “You have two ears and one mouth” from a Sales Manager and proud Yorkshire man called Ian – so I’d always assumed it was something of a Yorkshire proverb. Later I discovered the saying probably

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Posted in communication, Company Culture, Engagement, leadership, people, Skill Sets

Are you in control of your cyber creep?

Has your personal life succumbed to the cyber habits of the office? Cyber creep is killing conversations and undermining relationships at work and at home – a survey by Good Technology reported that 69% of staff check their emails before

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Posted in communication, Company Culture, e-commerce, Engagement, Skill Sets, Social Media, Values

What NO really means.

New Parents often promise themselves never to use the word NO when speaking to their children, choosing instead to use alternative words, which is good in principle, develops language skills but exhausting and particularly irritating when they become “inbetweeners”. There

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Posted in communication, Company Culture, Engagement, Skill Sets

Difficult conversations – a necessity, rarely a pleasure, and all too often avoided.

Whether you are a Team Leader or CEO, initiating difficult conversations is one of the responsibilities of your position, and one which can greatly drain not only your time but your emotions. Yet, if handled correctly they can be very

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Posted in communication, Company Culture, Decision Making, Engagement, Skill Sets, Values

Tis the season of goodwill to all employees…

So why is it “64% of all employees would rather have a new Manager than a pay rise”? It is commonly accepted that an engaged employee is a more productive employee – “94% of the worlds most admired companies believe

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Posted in communication, Company Culture, Decision Making, Engagement, Managing Meetings, Skill Sets, Social Media, Values

Managing Motivational Meetings

I could get far more work done, if I wasn’t wasting my time in so many boring meetings! We have all heard it said and some of us, if we’re honest, have thought it. It’s not impossible to manage motivational

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Posted in Company Culture, Decision Making, Engagement, Managing Meetings, Skill Sets

The Skills for Growth – were they developed or axed in your business during the recession?

As the worst of the recession is reported to be behind us, focus is now turning to the lack of skills required for growth. If it is to be believed computing, engineering and manufacturing are all crying out for a

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Posted in Skill Sets