and allow you to get on with the business of enjoying your holiday! The flights had been booked for 11 months and the details had been months in the planning – after all it’s not every year I get 3…
MICHAEL DONALDSON Improving the performance of your business by improving the performance of your people, the profitability of your products and the productivity of your process.
THE VALUE INNOVATOR – Improving the performance of your business.
Blog Archives
Proven TIPS that release you from holiday emails
Tagged with: communication, email, how to, self management, Social Media, tips on
Posted in communication, company holidays, efficiency, Time Management
Posted in communication, company holidays, efficiency, Time Management
Life’s more interesting when you listen
I first heard the expression “You have two ears and one mouth” from a Sales Manager and proud Yorkshire man called Ian – so I’d always assumed it was something of a Yorkshire proverb. Later I discovered the saying probably…
Tagged with: communication, Dalai Lama, ears to hear, Yorkshire Proverb
Posted in communication, Company Culture, Engagement, leadership, people, Skill Sets
Posted in communication, Company Culture, Engagement, leadership, people, Skill Sets
Would YOU follow YOUR leadership style?
Our responsibility as business leaders is to inspire our people not hinder them, to remove all the emotional and physical obstacles that stop them believing that the apparent impossible, is actually possible!
Are you in control of your cyber creep?
Has your personal life succumbed to the cyber habits of the office? Cyber creep is killing conversations and undermining relationships at work and at home – a survey by Good Technology reported that 69% of staff check their emails before…
Tagged with: communication, culture, customer engagement, Cyber Life, e-commerce, Social Media
Posted in communication, Company Culture, e-commerce, Engagement, Skill Sets, Social Media, Values
Posted in communication, Company Culture, e-commerce, Engagement, Skill Sets, Social Media, Values
When saying NO can enhance your brand
Your reputation whether personal or professional has to be protected – often from yourself; as the failure or inability to say NO at the appropriate time and in the appropriate manner can cause lasting damage to your brand reputation. Some…
Tagged with: brand reputation, communication, Engagement, Just say NO, say yes then learn how to do it later
Posted in Brand Management, communication, Engagement, Values
Posted in Brand Management, communication, Engagement, Values
Engage your customers by engaging your staff.
Markets are becoming more and more competitive with new brands, products, services, initiatives, stores and websites. As a consequence we all have to be smarter in our thinking and approach as to how we want to be perceived by our…
Tagged with: communication, culture, customer engagement, employee engagement
Posted in communication, Company Culture, Engagement, Proposition
Posted in communication, Company Culture, Engagement, Proposition
What NO really means.
New Parents often promise themselves never to use the word NO when speaking to their children, choosing instead to use alternative words, which is good in principle, develops language skills but exhausting and particularly irritating when they become “inbetweeners”. There…
Tagged with: communication, customer engagement, employee engagement, Skills for business growth
Posted in communication, Company Culture, Engagement, Skill Sets
Posted in communication, Company Culture, Engagement, Skill Sets
