As we are officially coming out of lockdown (too slowly for some / too quickly for others) the tendency amongst some business leaders will be, to get back to work and get back fast; with the immediate responsibility falling on…
Blog Archives
Mind your language when coming out!
Tagged with: communication, coronavirus, Covid 19, Lockdown, STRATEGY
Posted in Brand Values, communication, Marketing, Purpose, Values
Posted in Brand Values, communication, Marketing, Purpose, Values
Proven TIPS that release you from holiday emails
and allow you to get on with the business of enjoying your holiday! The flights had been booked for 11 months and the details had been months in the planning – after all it’s not every year I get 3…
Tagged with: communication, email, how to, self management, Social Media, tips on
Posted in communication, company holidays, efficiency, Time Management
Posted in communication, company holidays, efficiency, Time Management
Life’s more interesting when you listen
I first heard the expression “You have two ears and one mouth” from a Sales Manager and proud Yorkshire man called Ian – so I’d always assumed it was something of a Yorkshire proverb. Later I discovered the saying probably…
Tagged with: communication, Dalai Lama, ears to hear, Yorkshire Proverb
Posted in communication, Company Culture, Engagement, leadership, people, Skill Sets
Posted in communication, Company Culture, Engagement, leadership, people, Skill Sets
Would YOU follow YOUR leadership style?
Our responsibility as business leaders is to inspire our people not hinder them, to remove all the emotional and physical obstacles that stop them believing that the apparent impossible, is actually possible!
Are you in control of your cyber creep?
Has your personal life succumbed to the cyber habits of the office? Cyber creep is killing conversations and undermining relationships at work and at home – a survey by Good Technology reported that 69% of staff check their emails before…
Tagged with: communication, culture, customer engagement, Cyber Life, e-commerce, Social Media
Posted in communication, Company Culture, e-commerce, Engagement, Skill Sets, Social Media, Values
Posted in communication, Company Culture, e-commerce, Engagement, Skill Sets, Social Media, Values
When saying NO can enhance your brand
Your reputation whether personal or professional has to be protected – often from yourself; as the failure or inability to say NO at the appropriate time and in the appropriate manner can cause lasting damage to your brand reputation. Some…
Tagged with: brand reputation, communication, Engagement, Just say NO, say yes then learn how to do it later
Posted in Brand Management, communication, Engagement, Values
Posted in Brand Management, communication, Engagement, Values
Engage your customers by engaging your staff.
Markets are becoming more and more competitive with new brands, products, services, initiatives, stores and websites. As a consequence we all have to be smarter in our thinking and approach as to how we want to be perceived by our…
Tagged with: communication, culture, customer engagement, employee engagement
Posted in communication, Company Culture, Engagement, Proposition
Posted in communication, Company Culture, Engagement, Proposition
What NO really means.
New Parents often promise themselves never to use the word NO when speaking to their children, choosing instead to use alternative words, which is good in principle, develops language skills but exhausting and particularly irritating when they become “inbetweeners”. There…
Tagged with: communication, customer engagement, employee engagement, Skills for business growth
Posted in communication, Company Culture, Engagement, Skill Sets
Posted in communication, Company Culture, Engagement, Skill Sets
Your online process can cost you customers, if it ignores our natural emotions.
Here are 5 tips to help you improve your processes and keep your customers. After what I can only imagine was hundreds of hours in the planning and thousands of pounds spent marketing, I abandoned the basket at the checkout –…
Tagged with: communication, Content Marketing, customer engagement, online, processes, websites
Posted in communication, Digital Marketing, Engagement, Marketing, process improvement, Social Media
Posted in communication, Digital Marketing, Engagement, Marketing, process improvement, Social Media
Difficult conversations – a necessity, rarely a pleasure, and all too often avoided.
Whether you are a Team Leader or CEO, initiating difficult conversations is one of the responsibilities of your position, and one which can greatly drain not only your time but your emotions. Yet, if handled correctly they can be very…
Tagged with: communication, culture, employee engagement, growth limitation
Posted in communication, Company Culture, Decision Making, Engagement, Skill Sets, Values
Posted in communication, Company Culture, Decision Making, Engagement, Skill Sets, Values
