Blog Archives

Are you in control of your cyber creep?

Has your personal life succumbed to the cyber habits of the office? Cyber creep is killing conversations and undermining relationships at work and at home – a survey by Good Technology reported that 69% of staff check their emails before

Tagged with: , , , , ,
Posted in communication, Company Culture, e-commerce, Engagement, Skill Sets, Social Media, Values

How SUSTAINABLE is your USP?

many companies will be overlooked as they have failed to identify, understand and communicate a sustainable USP

Tagged with: , , ,
Posted in Annual Plan, Brand Values, Company Culture, Marketing

Good performers recognise the worlds changing and acquire new skills to ride the wave.

As a Manager of a business no matter how big or small, you have a responsibility to learn, change and adapt to secure the future of the business through continued growth and profitability

Tagged with: , , , , , , ,
Posted in Business Growth, business strategy, change management, Company Culture, e-commerce, Increasing Profits, Management Consultants, People performance, Process productivity, Product profitability

Engage your customers by engaging your staff.

Markets are becoming more and more competitive with new brands, products, services, initiatives, stores and websites. As a consequence we all have to be smarter in our thinking and approach as to how we want to be perceived by our

Tagged with: , , ,
Posted in communication, Company Culture, Engagement, Proposition

What NO really means.

New Parents often promise themselves never to use the word NO when speaking to their children, choosing instead to use alternative words, which is good in principle, develops language skills but exhausting and particularly irritating when they become “inbetweeners”. There

Tagged with: , , ,
Posted in communication, Company Culture, Engagement, Skill Sets

Your online process can cost you customers, if it ignores our natural emotions.

Here are 5 tips to help you improve your processes and keep your customers. After what I can only imagine was hundreds of hours in the planning and thousands of pounds spent marketing, I abandoned the basket at the checkout –

Tagged with: , , , , ,
Posted in communication, Digital Marketing, Engagement, Marketing, process improvement, Social Media

There’s still time to get online for Christmas.

“UK retailers are on course to dispatch a record 900 million orders in 2014, with 120 million orders predicted for December alone” (IMRG MetaPack Delivery Index) and if you and yours are anything like me and mine, that’s a lot

Tagged with: , , , , , , , ,
Posted in Data, Digital Marketing, Engagement, Marketing, Proposition, Retail, Social Media