Blog Archives

Key skills required for effective communication during Covid-19

The 3 key components to good communication are the message, the method and the messenger; most organisations focus on the first two and give little thought to the third by automatically defaulting to the person at the top of the

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Posted in communication, Company Culture, Engagement, leadership, Skill Sets

Advice & Attitude – a STERLING case for Business Managers & Employees

In July 2015 Raheem Sterling was signed by Manchester City for £49 million. In June 2019 he was valued by the CIES Football Observatory at £185million. If you invested a significant sum in your people, product or process you’d expect

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Posted in Company Culture, leadership, Skill Sets, Values

The Ideal Employee and the C word

Not all Boards function efficiently, effectively and professionally; and it usually comes down to people followed closely by process. In difficult trading times the cracks of underperformance are harder to paper over, passengers easier to spot and tensions more obvious –

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Posted in Appraisals, Company Culture, Engagement, leadership, The Boardroom

Is there a process for assessing Company Culture?

The question was asked by an MD over dinner and discussed (at length) by the other MDs at the table – we referenced the good, the bad and the ugly experiences we’d had. It covered vision, mission, values and behaviours

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Posted in Company Culture, Engagement, leadership, Values

Would YOU follow YOUR leadership style?

Our responsibility as business leaders is to inspire our people not hinder them, to remove all the emotional and physical obstacles that stop them believing that the apparent impossible, is actually possible!

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Posted in leadership

How many game changers do you employ?

If 78% of game changers – those who effect significant shifts in the current way of doing or thinking about something – have left companies to work for themselves, what type of employees remain? The survey by eg.1 on the

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Posted in Company Culture, leadership, people

Engagement – it’s more than Christmas hats and Turkey baps.

It’s that time of the year again when employers say THANK YOU to their employees under the embarrassment-free guise of Christmas … and why not? I’m one for tradition, but I’m also one for saying thank you as and when

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Posted in Company Culture, Engagement, leadership, People performance

Are you a Holiday Wimp?

According to a recent UBS survey the Japanese take fewer holidays than any other nation (only 33% of their full entitlement) and the French the most holidays (89% of their full entitlement) with the Brits and the Yanks somewhere in

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Posted in Company Culture, company holidays, efficiency, leadership, productivity

Engage your customers by engaging your staff.

Markets are becoming more and more competitive with new brands, products, services, initiatives, stores and websites. As a consequence we all have to be smarter in our thinking and approach as to how we want to be perceived by our

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Posted in communication, Company Culture, Engagement, Proposition

What NO really means.

New Parents often promise themselves never to use the word NO when speaking to their children, choosing instead to use alternative words, which is good in principle, develops language skills but exhausting and particularly irritating when they become “inbetweeners”. There

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Posted in communication, Company Culture, Engagement, Skill Sets