Blog Archives

What NO really means.

New Parents often promise themselves never to use the word NO when speaking to their children, choosing instead to use alternative words, which is good in principle, develops language skills but exhausting and particularly irritating when they become “inbetweeners”. There

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Posted in communication, Company Culture, Engagement, Skill Sets

This is the self-preservation society, the self-preservation society.

How big is your company society? There may just be one or two individuals or there may be enough to form an unofficial self-preservation society, with members from all levels of the company, including the management. Where they exist in

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Posted in Company Culture, Engagement

Difficult conversations – a necessity, rarely a pleasure, and all too often avoided.

Whether you are a Team Leader or CEO, initiating difficult conversations is one of the responsibilities of your position, and one which can greatly drain not only your time but your emotions. Yet, if handled correctly they can be very

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Posted in communication, Company Culture, Decision Making, Engagement, Skill Sets, Values

Tis the season of goodwill to all employees…

So why is it “64% of all employees would rather have a new Manager than a pay rise”? It is commonly accepted that an engaged employee is a more productive employee – “94% of the worlds most admired companies believe

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Posted in communication, Company Culture, Decision Making, Engagement, Managing Meetings, Skill Sets, Social Media, Values

What makes your company so special?

Your company is not special if you simply deliver what you say you will deliver. What is it that you do that keeps your customers or clients coming back to you rather than going to your competitors? What are your

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Posted in Company Culture, Engagement, Marketing, Proposition, Values

Managing Motivational Meetings

I could get far more work done, if I wasn’t wasting my time in so many boring meetings! We have all heard it said and some of us, if we’re honest, have thought it. It’s not impossible to manage motivational

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Posted in Company Culture, Decision Making, Engagement, Managing Meetings, Skill Sets

KPI’s love them or loathe them – ten tips to help you use them rather than abuse them.

Do remember they are ONLY Indicators. Don’t have too many – they can distract from the real issues. Do use selectively on the things that matter. Don’t ignore the input of those who work in the area when defining the

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Posted in Company Culture, Engagement, Key Performance Indicator, Reviewing your Business Plan, Values