and allow you to get on with the business of enjoying your holiday! The flights had been booked for 11 months and the details had been months in the planning – after all it’s not every year I get 3…
MICHAEL DONALDSON Improving the performance of your business by improving the performance of your people, the profitability of your products and the productivity of your process.
THE VALUE INNOVATOR – Improving the performance of your business.
Blog Archives
Proven TIPS that release you from holiday emails
Tagged with: communication, email, how to, self management, Social Media, tips on
Posted in communication, company holidays, efficiency, Time Management
Posted in communication, company holidays, efficiency, Time Management
Are you in control of your cyber creep?
Has your personal life succumbed to the cyber habits of the office? Cyber creep is killing conversations and undermining relationships at work and at home – a survey by Good Technology reported that 69% of staff check their emails before…
Tagged with: communication, culture, customer engagement, Cyber Life, e-commerce, Social Media
Posted in communication, Company Culture, e-commerce, Engagement, Skill Sets, Social Media, Values
Posted in communication, Company Culture, e-commerce, Engagement, Skill Sets, Social Media, Values
There’s still time to get online for Christmas.
“UK retailers are on course to dispatch a record 900 million orders in 2014, with 120 million orders predicted for December alone” (IMRG MetaPack Delivery Index) and if you and yours are anything like me and mine, that’s a lot…
Tagged with: Christmas, Content Marketing, customer engagement, know your customer, retail stores, SMEs, Social Media, STRATEGY, tips on
Posted in Data, Digital Marketing, Engagement, Marketing, Proposition, Retail, Social Media
Posted in Data, Digital Marketing, Engagement, Marketing, Proposition, Retail, Social Media
Intimidated, Bamboozled or simply Seduced by the world of digital – Part 2: Social Media for the over 40’s.
Social Media is the new word of mouth, which means you are no longer able to control what is being said about your brand; but you can join the conversation, and use the insights to enhance your brand value. Every…
Tagged with: branding, Content Marketing, data, know your customer, marketing fundamentals, Social Media, tips on
Posted in Digital Marketing, Engagement, Proposition, Social Media
Posted in Digital Marketing, Engagement, Proposition, Social Media
The business of retail: Insights from…
I had just manoeuvred into an extremely tight parking space when I took the call – 2 experts had withdrawn from a retail panel debate at Spring Fair International, could I help? … “retail you say”… yes in front of…
Tagged with: branding, customer engagement, employee engagement, know your customer, retail stores, retailers, Social Media
Posted in Digital Marketing, Engagement, Proposition, Retail, Trade Fairs and Exhibitions, Values
Posted in Digital Marketing, Engagement, Proposition, Retail, Trade Fairs and Exhibitions, Values
10 tips on how to stop internal email undermining team spirit and limiting business growth
email is a powerful business tool which can be just as damaging as it can be beneficial to a company organisation. In many companies there’s too much time spent IN the on screen detail and too little time spent ON…
Tagged with: culture, email, growth limitation, self management, Social Media, surveys, team building, tips on
Posted in Company Culture
Posted in Company Culture
Are you intimidated, bamboozled or simply seduced by the world of digital?
In 2000 I was responsible for the launch and performance of a transactional website, ably supported when they weren’t doing their day jobs, by 2 from IT and 2 from marketing. Back then it was about securing an online presence,…
